Sears Home Repair Support Tickets All Reviews

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Sears Home Repair Reviews

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  • Broken Washing Machine

    Hello, I've been dealing with Sears' home-repair company since November 2013 trying to get a Washing Machine repaired. I've taken time off work at least a half of dozen times to either wait for a technician who did now show up, get here and tell me it's a two-person job and leave, or to tell me parts need to be ordered. Sears tried to offer $500 but after my paying $300 dollars for, what was told, an all-inclusive policy, towards a new washer. My washer would be worth more than the "200 dollars" left over. I asked please just fix this one with the service for... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
  • Central Heating Unit

    Our air conditioning went out May 28, we called customer service and they said they could not get anyone to go out until June 8th. We were told they would call June 7th to let us know when someone would come out, which was anywhere between 8 am and 5 pm. Around 6 pm we called to say no one had come and they told us there was no one in our area, and that someone couldn't come until June 18th! After speaking to a supervisor they said someone would come June 11th. This wouldn't be so bad but this past week it has been over 100 degrees every day, husband has to use a machine to help... More...
    (Repair Services)


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